Privacy Policy

Effective Date: January 1, 2025 | Last Updated: January 2025

1. Introduction

Lexiscore Analytics Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal data when you use our website, services, and related applications.

Lexiscore Analytics Inc. is registered in Canada with VAT ID 710582948 RT 0001 and is headquartered at 161 Bay St., Toronto, ON M5J 2S1, Canada. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Canadian privacy legislation.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• • Contact Information: Name, email address, phone number, and postal address
• • Professional Information: Job title, company name, industry, and practice areas
• • Account Information: Login credentials, account preferences, and subscription details
• • Communication Data: Messages, inquiries, feedback, and support requests
• • Payment Information: Billing address, payment method details (processed securely through third-party payment processors)

2.2 Information Collected Automatically

When you access our services, we automatically collect certain technical information:

• • Device Information: IP address, browser type, operating system, device identifiers
• • Usage Data: Pages visited, time spent, links clicked, search queries, and analytics events
• • Cookies and Tracking: Session cookies, persistent cookies, and similar tracking technologies
• • Location Data: Approximate geographic location based on IP address

2.3 Information from Third Parties

We may receive information about you from third parties, including business partners, service providers, publicly available sources, and with your consent, data aggregators. We may combine this information with data we collect directly.

3. How We Use Your Information

We use the information we collect for the following lawful purposes:

• • Providing and improving our litigation analytics services
• • Processing transactions and sending related confirmations
• • Responding to inquiries and providing customer support
• • Sending promotional materials, newsletters, and service updates (with consent where required)
• • Analyzing usage patterns to enhance platform functionality
• • Conducting research and developing new features
• • Complying with legal obligations and enforcing our terms
• • Detecting, investigating, and preventing fraud or security incidents
• • Personalizing your experience and content recommendations

4. Legal Basis for Processing

We process your personal information based on one or more of the following lawful grounds:

• • Contractual Performance: Processing necessary to fulfill our service agreement with you
• • Legitimate Interests: Processing that serves our legitimate business interests (e.g., fraud prevention, service improvement) balanced against your rights
• • Consent: When you have expressly consented to processing (e.g., marketing communications)
• • Legal Compliance: Processing required to comply with applicable laws and regulations

5. Data Sharing and Disclosure

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting analytics, processing payments, sending communications, and providing customer support. These service providers are contractually obligated to use your information only as necessary to provide services to us and maintain confidentiality.

5.2 Legal Requirements

We may disclose your information when required by law, court order, or legal process, including in response to lawful requests by government authorities. We will provide notice where legally permissible.

5.3 Business Transactions

In the event of merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice of any such change.

5.4 With Your Consent

We may share your information with third parties when you have explicitly consented to such sharing.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods vary depending on the type of information and the legal requirements applicable to our business:

• • Account information is retained for the duration of your account and up to 7 years for audit and legal compliance purposes
• • Transaction records are retained for 7 years in compliance with Canadian tax regulations
• • Marketing communications data is retained until you unsubscribe
• • Analytics and usage data is typically retained for 24 months

7. Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, and destruction. These measures include:

• • SSL/TLS encryption for data in transit
• • Advanced encryption for data at rest
• • Secure authentication mechanisms and access controls
• • Regular security audits and penetration testing
• • Employee training and data protection protocols
• • Incident response and breach notification procedures

While we employ industry-standard security practices, no transmission over the internet is completely secure. We cannot guarantee absolute security, and you use our services at your own risk. Please report any security concerns to data@lexiscore.bond.

8. Your Privacy Rights

Under Canadian privacy legislation (PIPEDA) and other applicable laws, you have the following rights regarding your personal information:

8.1 Right of Access

You have the right to request access to the personal information we hold about you and receive a copy of that information in a portable, machine-readable format where available.

8.2 Right to Rectification

You may request that we correct or update inaccurate, incomplete, or outdated personal information.

8.3 Right to Erasure

You may request deletion of your personal information, subject to certain legal and contractual exceptions. We will evaluate your request and delete information where lawful to do so.

8.4 Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing prior to withdrawal.

8.5 Right to Opt-Out

You may opt out of marketing communications by clicking the unsubscribe link in any email or adjusting your communication preferences in your account settings.

8.6 Exercising Your Rights

To exercise any of these rights, please contact us at data@lexiscore.bond or by mail at 161 Bay St., Toronto, ON M5J 2S1, Canada. We will respond within 30 days (or as required by applicable law). We may require verification of your identity before processing your request.

9. International Data Transfers

Your information is primarily stored and processed in Canada. If we transfer your information to other countries (including to the United States or cloud providers operating internationally), we implement appropriate safeguards such as:

• • Standard contractual clauses approved by Canadian authorities
• • Privacy agreements with recipient organizations
• • Data encryption and pseudonymization where applicable

10. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. Types of cookies we use include:

• • Essential Cookies: Required for basic functionality
• • Performance Cookies: Analyze usage and improve performance
• • Marketing Cookies: Enable targeted advertising (where consented)
• • Preference Cookies: Remember your settings andremember your settings and choices

You can control cookies through your browser settings and opt out of certain tracking. Please see our Cookie Policy for detailed information and management options.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided information to us should contact us immediately at data@lexiscore.bond.

12. Third-Party Links and Services

Our website and services may contain links to third-party websites, applications, and services that are not operated by us. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your personal information. Your use of third-party services is at your own risk and subject to their terms and policies.

13. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• • Right to know what personal information is collected, used, and shared
• • Right to delete personal information (subject to exceptions)
• • Right to opt-out of the sale or sharing of personal information
• • Right to non-discrimination for exercising CCPA rights

To exercise these rights, please contact us using the information provided in Section 15. We will verify your identity and respond within 45 days.

14. EU/UK Residents and GDPR

If you are located in the European Union or United Kingdom, the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018 apply. In addition to the rights outlined in Section 8, you have the following rights:

• • Right to Restrict Processing: Request limitation of processing for specific purposes
• • Right to Object: Object to processing based on legitimate interests or direct marketing
• • Right to Data Portability: Receive your data in a structured, commonly used format
• • Right to Lodge a Complaint: File a complaint with your local data protection authority

Our Data Protection Officer and EU representatives are available to assist with GDPR-related inquiries. Please contact us at data@lexiscore.bond for further information.

15. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us:

16. Complaint Resolution

We are committed to resolving privacy complaints promptly and fairly. If you have a complaint regarding our privacy practices:

1. Contact our Privacy Team at data@lexiscore.bond with details of your complaint
2. We will acknowledge receipt within 5 business days and begin investigating
3. We will provide an initial response within 30 days, with a full resolution within 60 days where possible
4. If you are not satisfied with our response, you may lodge a complaint with the Privacy Commissioner of Canada or your local data protection authority

17. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

• • Updating the "Last Updated" date at the top of this policy
• • Sending you an email notification to the address on file
• • Posting a prominent notice on our website

Your continued use of our services following notification of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

18. Accountability and Compliance

Lexiscore Analytics Inc. maintains robust accountability measures to ensure compliance with privacy laws:

• • Documented privacy impact assessments for new processing activities
• • Annual privacy audits and compliance reviews
• • Data protection training for all employees
• • Incident reporting and breach notification protocols
• • Privacy by design principles integrated into all systems